Frequently Asked Questions - General

FAQs - General

Easy, complete our Sample Request Form and we will work with you to find the right product for your application. We LOVE to do taste comparisons against any brands it is the only way to decide what is best for business and your customers

Yes, we sure can. But how much are you buying? In what pack size?, where are you? Please complete the become a customer form and we will work with you to get the best price, product, and delivery service to suit you.

Rich Sauces exhibit at quite a number of national food shows and regional distributor shows each year. For upcoming shows go to the contact us page and we will send you details of upcoming events. We will hopefully see you there!

That is a good one. The real question is what are you using it for and what shelf life do you require for that product? We always recommend our original and best Real mayo, but if you require a lower fat content our Award winning Gourmet or light mayo would be more suitable. We have other recipes not listed on our website specific for manufacturers so feel free to contact us detailing your requirement and we will help find the right mayo for your needs.

Yes. Rich Sauces research and development team has extensive experience in formulating custom products for manufacturer product development teams and other customers. Minimum order requirements apply. For more information please visit our NPD page

Yes, we can ship directly to your production facility or work with distributor partners in your area. Please go to Become a customer page and our team will work with you on the delivery option to suit your business

Rich Sauces minimum for direct shipments is 1 pallet. Smaller orders are generally facilitated through foodservice distributors. Please go to Become a customer page and our team will work with you directly on the delivery option to suit your business needs.

Yes, we ship all over the globe and can ship directly to your production facility. Please go to Become a customer page and our team will work with you directly on the delivery option to suit your business needs.

All good are dispatched from our head office/ production facility in Northern Ireland. Full address details and map can be found on our Contact us page

Rich Sauces is a family owned business started by Trevor Kells. We are proud of our independent status and history. For more information please see our About us page and video

No, Rich Sauces only supply to the food trade. Our standard bulk packaging are PET jars and buckets sizes include 2.2kg, 5kg, 10kg, 15.5kg and 1000kg pallecon / IBC’s. We also offer other weights which are listed on each product page.

As part of our rigorous food safety and audit program, Rich Sauces is proud of its various quality and safety accreditations which include BRC Global Standards, ISO 9001:2008, ISO14001:2004 and HAACP. Visit Our Accreditations section for more details and our current certificates

Shelf life varies by product, and storage conditions these are displayed on each product page. Generally Rich Sauces products have a shelf life of 5 months from date of manufacture, and three weeks once opened, and our bouillons have a 12 months shelf life from date of manufacture. For full product details feel free to contact us for complete specifications

Product specifications, allergens and nutritionals appear on each product page here on our website. If you need full specs and decs please go to the contact us page stating which products details you require.

Yes, all our products list the allergens that are contained within them, on the label, in the specifications and on the product page here on our website. You can also search for a sauce based on your allergen requirements. All products sold in the EU meet the jurisdictional standard as do our North American products. If you have additional requirements to these please contact us.

  • All our products are Non-GMO
  • None of our products are Kosher or Halal certified. Although quite a number
  • would be acceptable for consumption as the ingredients/ process does not contain anything unacceptable.
  • None of our products are organic

Please go to the contact us page and detail your suggestions or call us on 02891 819004.

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